At America's Service (Heftet)

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Forfatter:
Innbinding: Heftet
Utgivelsesår: 1992
Antall sider: 252
Forlag: Little, Brown & Company
Språk: Engelsk
ISBN/EAN: 9780446393164
Omtale: At America's Service
From the coauthor of the business bestseller Service America! comes an essential, comprehensive, practical manual for implementing service management strategies that work. Albrecht focuses on issues and problems such as building a service culture, how to get managers to think in new ways, common mistakes and more.

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