In Automate This, Christopher Steiner looks at how the rise of computerized decision making affects every aspect of business and daily life
These days, high-level tasks-such as diagnosing an illness or interpreting legal documents-are increasingly being handled by algorithms that can do precise work with speed and nuance. These "bots" started on Wall Street, but now their reach has spread beyond anything their original creators expected.
In this fascinating book, Steiner tells the story of how algorithms took over-and shows why the "bot revolution" is about to spill into every aspect of our lives. We meet bots that are driving cars, penning haikus, and writing music mistaken for Bach's. They listen in on customer service calls and figure out what Iran would do in the event of a nuclear standoff.
But what will the world look like when algorithms control our hospitals, our roads, our culture, and our national security? What happens to businesses when we automate judgment and eliminate human instinct? And what role will be left for doctors, lawyers, writers, truck drivers, and many others?