Building the High-Trust Organization (Blandet mediaprodukt)

Strategies for Supporting Five Key Dimensions of Trust

Serie: J-B International Association of Business Communicators 


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Forfatter: , og
Innbinding: Blandet mediaprodukt
Utgivelsesår: 2010
Antall sider: 288
Forlag: John Wiley and Sons Ltd
Språk: Engelsk
Serie: J-B International Association of Business Communicators
ISBN/EAN: 9780470394724
Omtale: Building the High-Trust Organization
Based on IABC sponsored research in over 60 organizations, this guide provides an easy-to-administer model and instrument for measuring and managing trust in organizations. An explanation and practical applications accompany each of the model's five critical dimensions of trust: Competence, Openness and Honesty, Concern for Others, Reliability, and Identification. Using rich case examples and interviews, the book examines diverse approaches and opportunities for building trust--in peer groups, virtual environments, and with managers/supervisors, and top management. Individual interviews represent diverse organizational positions, responsibilities, perspectives, and geographic locations.

Note: CD-ROM/DVD and other supplementary materials are not included as part of Kindle edition of this book.

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