Controlling the Costs of Conflict (Heftet)

How to Design a System for Your Organization



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Forfatter: og
Innbinding: Heftet
Utgivelsesår: 1998
Antall sider: 256
Forlag: John Wiley & Sons Inc
Språk: Engelsk
ISBN/EAN: 9780787943233
Omtale: Controlling the Costs of Conflict
Written for non-experts in jargon-free language, this work shows how to create systems within organizations that preempt the monetary, strategic, and emotional costs associated with on-the-job conflict. Its clear and simple approach translates advanced concepts into practical how-tos and provides readers with four guiding principles they can follow to create conflict control systems of their own. Amply illustrated with real-world examples, it details the policies, procedures, and practices that make for successful control systems and tells precisely how to implement them.

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