Designing and Using Organizational Surveys (Innbundet)

A Seven-Step Process

Serie: Jossey-Bass Business & Management Series 


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Innbinding: Innbundet
Utgivelsesår: 2001
Antall sider: 320
Forlag: John Wiley & Sons Inc
Språk: Engelsk
Serie: Jossey-Bass Business & Management Series
ISBN/EAN: 9780787956776
Kategori: Økonomi og ledelse
Omtale: Designing and Using Organizational Surveys
The survey process is a highly complex and situationally dependent one, in need of careful management. If poorly designed and administered, surveys can create disappointment and even disaster. Little has. been written so far for those responsible for designing and implementing surveys in organizations. These authors have drawn on their extensive consulting experience to develop a concise, pragmatic, seven-step model covering the entire process, from initiation, to final evaluation, to making the results meaningful to the future of the organization. They pay special attention to the political and human sensitivities concerned and show how to overcome the many potential barriers to a successful outcome.

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