Food and Beverage Service (Innbundet)

Serie: Wiley professional restauranteur guide 



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Forfatter: og
Innbinding: Innbundet
Utgivelsesår: 1990
Antall sider: 240
Forlag: John Wiley and Sons Ltd
Språk: Engelsk
Serie: Wiley professional restauranteur guide
ISBN/EAN: 9780471621768
Kategori: Økonomi og ledelse og Mat og drikke
Omtale: Food and Beverage Service
"Required reading for every waiter, waitress, or maitre da hotel . clearly written, and easy to follow ." ----Manfred F. Ketterer Hospitality Management Instructor The Culinary Institute of America Wiley Professional Restaurateur Guides Food and Beverage Service Customer service is the key to a restaurants success and the most important factor in establishing your reputation. The first in a series of service guides, Food and Beverage Service offers essential information on all aspects of food and beverage service for restaurant managers, owners, and personnel. Written by two of todaya s top experts, the guide explains: aeo The responsibilities and procedures of typical positions----captains, servers, and bussers aeo The basics of food and beverage service----how to set the table, explain the menu, sell specials, take an order and pass it to the kitchen/bar, and more aeo A wide range of professional serving techniques and service styles----including American, French, Russian, butler, and cafeteria

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