How to Resolve Conflict Effectively: Leader's Guide (Heftet)

Serie: Active Training Series 



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Forfatter: og
Innbinding: Heftet
Utgivelsesår: 2005
Antall sider: 32
Forlag: John Wiley & Sons Inc
Språk: Engelsk
Serie: Active Training Series
ISBN/EAN: 9780787973513
Omtale: How to Resolve Conflict Effectively: Leader's Guide
Too often, in situations of conflict, people seek victory rather than agreement. Resolving conflict successfully means taking a different approach where both parties benefit creating a win-win situation. "How to Resolve Conflict Effectively, Leader's Guide" from the popular "60-Minute Active Training Series" offers facilitators a ready-made, effective one-hour program that teaches participants the skills they need to successfully resolve conflict and create win-win situations. Specifically, participants will learn how to: get tension right out on the table; figure out what's bothering the other person; and communicate the real, underlying concerns.

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