I Hear What You Say, But What are You Telling Me? (Innbundet)

The Strategic Use of Nonverbal Communication in Mediation

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Forfatter:
Innbinding: Innbundet
Utgivelsesår: 2001
Antall sider: 320
Forlag: John Wiley & Sons Inc
Språk: Engelsk
ISBN/EAN: 9780787957094
Kategori: Økonomi og ledelse og Medie- og kommunikasjon
Omtale: I Hear What You Say, But What are You Telling Me?
"I Hear What You Say, But What Are You Telling Me?" is a fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage. Employing a proven process, Barbara Madonik - communication expert, mediator, and international consultant - reveals what it takes to understand, analyze, and utilize nonverbal communication to greatly enhance the mediation process.

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